Customer Service

Terms

All site content is copyright of Bachar Collection, and may not be reproduced in any manner without the express written consent of Bachar Collection.

Payments

We accept Visa, MasterCard, American Express, Discover, and PayPal. All payments are processed through our 100% secure server and your information is protected with the highest level of care and protection.

Product Availabilty

Although an item may be indicated as in stock on our site, we can’t guarantee product availability and some products may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

Privacy

Your privacy is important to us. We do not collect personally identifiable information about you on this site without your knowledge, and all such information is collected directly from you. We may utilize your email address to send communications to you, but there is always an opt-out at the bottom of every communication. If there are any questions you have that haven’t been covered here, please email us at info@bacharcollection.com and we’ll reply to your inquiry as soon as possible.

Online Orders

Online purchases can be made safe and easy through PayPal.

Phone Orders

Bachar accepts the following forms of payment for phone order purchases:

  • Visa
  • Mastercard
  • American Express

The transaction will be charged to your credit card after we have verified your card details and received credit authorization. Please contact Bachar at (757) 785-4895 to place your phone order.

Purchasing more than one item:
If you are interested in purchasing more than one item, please contact us via-email specifying which pieces that you're interested in and we will send you an invoice with combined shipping via PaypPal. You can also contact the store directly to place your order of more than one item and we will be happy to assist you. Combined shipping is offered for up to 5 pieces. Additional charges will be applied if your order exceeds more than 5 pieces.

Shipping

Please allow 3 - 5 business days to process after your order is received. We ship worldwide.

  • Shipping Domestic: $8.00
  • Shipping international: $22.00

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.

Returns/Exchanges

If you are not completely satisfied with your purchase, we are happy to accept your merchandise in its original condition within 10 days for store credit or an exchange. For items received after this time period, we reserve the right to deny the return.

Contact Us

For additional assistance concerning our online store or your online purchase, please contact us via email at orders@bacharcollection.com.